Managing Violence and Aggression in the NHS

According to NICE (2015) the number of reported assaults against NHS staff is increasing each year with around 69%  of these occurring in mental health or learning disability settings.

Following the principles of the current NICE guidelines (Violence and aggression: short-term management in mental health, health and community settings our training is based on a person centred approach to conflict and difficult behaviour using the Able 6-Stage Target Model of proactive and responsive service delivery, emphasising the use of physical intervention and restraint as a last resort.

The training meets NHS Protect standards in conflict resolution and physical intervention.

The type of training that is suitable for you depends on the level of risk in your working environment. The table to the right indicates risk levels and appropriate training to help you decide but if you require any assistance please contact us.

Conflict Management Day Course

Conflict Management Day Course

This course is appropriate for anyone who has a customer facing role, deals with service users or the public and may experience aggressive or intimidating behaviour.
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Managing Conflict And Breakaway Techniques

Managing Conflict and Breakaway Techniques

This course explores the law regarding physical intervention and teaches staff disengagement and defence techniques for varying risk levels.
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MVA (Management Of Violence And Aggression)

MVA (Management of Violence and Aggression)

This course explores the six stages of managing aggression and challenging behaviour including physical and non-physical defence strategies suitable to the NHS.
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PMVA (Prevention And Management Of Violence And Aggression)

PMVA (Prevention and Management of Violence and Aggression)

This course explores the six stages of managing aggression and challenging behaviour including physical and non-physical defence strategies suitable to the NHS. Includes advanced physical intervention skills.
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What people say about us

Excellent, hands on learning made fun and interactive. trainer answered every question and was very informative but also fun.

Dental Nurse, Grantham
Course: Emergency First Aid at Work

Examples of the comments made on feedback forms are

  • “host was great, good humour to what could have been a dull and daunting course”
  • “Andy our trainer was fantastic. He was knowledgeable, informative and fun. He had a great sense of humour and made the course content really interesting.”
  • “The best first aid course I ever attended”

As a Team Manager I am delighted that our foster carers are enthusiastic and motivated to attend the courses offered, whilst being reassured that Able Training is consistently providing an excellent standard of training.

Nicola Ward, Jay Fostering
Course: Foster Care Training

Very good course trainer has great knowledge of his subject and presents the course in a relaxed manner.

Security Operative, Imperial College, London
Course: First Aid Scenario Training

Benefits of using Able Training

Reliable
Reliable

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Affordable
Affordable

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Enjoyable
Enjoyable

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Make an enquiry

For any information, quotes and booking please feel free to contact using the form below.