• Conflict Management
• Conflict Management Level 2
• Challenging Behaviour
• De-escalation
• Lone Worker Training

Conflict Management Level 2

• Accredited
• 6 Hours
• From £300 + £15 per person View Pricing Policy
• Group

The HABC Level 2 Award in Conflict Management has been developed to meet the requirements of individuals who require training in how to deal with conflict within their roles.

It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, deals with service users or the public.

It can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise.

 

Attendees will be ABLE to:

• Use communication to solve problems and reduce the likelihood of conflict
• Recognise the factors that influence human responses in conflict situations
• Assess and reduce risks in conflict situations
• Communicate effectively and de-escalate conflict in emotive situations
• Follow good practice after conflict situations

 

Enquire

1. First Name
2. Last Name
3. Company
4. Position
5. E-Mail
6. Phone
7. Mobile
8. Course
9. County Outside UK Bedfordshire Berkshire Bristol Buckinghamshire Cambridgeshire Cheshire City of London Cornwall Cumbria Derbyshire Devon Dorset Durham East Riding of Yorkshire East Sussex Essex Gloucestershire Greater London Greater Manchester Hampshire Herefordshire Hertfordshire Isle of Wight Kent Lancashire Leicestershire Lincolnshire Merseyside Norfolk North Yorkshire Northamptonshire Northumberland Nottinghamshire Oxfordshire Rutland Shropshire Somerset South Yorkshire Staffordshire Suffolk Surrey Tyne and Wear Warwickshire West Midlands West Sussex West Yorkshire Wiltshire Worcestershire Anglesey Brecknockshire Caernarfonshire Carmarthenshire Cardiganshire Denbighshire Flintshire Glamorgan Merioneth Monmouthshire Montgomeryshire Pembrokeshire Radnorshire Aberdeenshire Angus Argyllshire Ayrshire Banffshire Berwickshire Buteshire Cromartyshire Caithness Clackmannanshire Dumfriesshire Dunbartonshire East Lothian Fife Inverness-shire Kincardineshire Kinross Kirkcudbrightshire Lanarkshire Midlothian Morayshire Nairnshire Orkney Peeblesshire Perthshire Renfrewshire Ross-shire Roxburghshire Selkirkshire Shetland Stirlingshire Sutherland West Lothian Wigtownshire Antrim Armagh Down Fermanagh Londonderry Tyrone
10. Additional Details
11. Submit Enquiry