Conflict Management Training Courses

Training in a range of challenging behaviour, conflict management and de-escalation techniques suitable for those working in the care sector and in any kind of public-facing role where they might face challenging behaviour.
Related Topics:
Challenging Behaviour
Positive Behavioural Support
PMVA
Managing Aggressions
Physical Intervention
Able Training Ofsted Framework Changes and Positive Behaviour

Challenging Behaviour in Schools

This course for staff in schools and child care settings explores the ability to resolve conflict through interpersonal skills rather than force.

Conflict Resolution Management, male and female having an argument

Conflict Management

This course is appropriate for anyone who has a customer facing role, deals with service users or the public and may experience aggressive or intimidating behaviour.

Lone Worker, presenting identification at door

Lone Worker Training

A 3 hour conflict managment and training course designed to help lone workers develop vital skills to be safer in their job.

Conflict Management Training Courses

Conflict is a normal part of life but in some work environments it can create risks for staff that go beyond the norm and require additional skills to de-escalate or meet people’s needs. Developing these skills can give staff confidence to resolve difficult situations or provide positive behavioural support.
We offer a selection of courses in this area and always tailor our courses to our customers’ specific needs whether that be working with adults or children, mental health, dementia, learning disabilities, drug and alcohol issues or lone working.
Contact us to discuss any of the courses detailed below or your need for bespoke training for your workplace.

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