
Challenging Behaviour in Adult Care
This course explores the causes and strategies for identifying and managing challenging behaviours in adults to create win-win outcomes.
Able Training / Conflict Management
This course explores the causes and strategies for identifying and managing challenging behaviours in adults to create win-win outcomes.
This course explores the causes and strategies for identifying and managing challenging behaviours in children to create win-win outcomes.
This course for staff in schools and child care settings explores the ability to resolve conflict through interpersonal skills rather than force.
This course is appropriate for anyone who has a customer facing role, deals with service users or the public and may experience aggressive or intimidating behaviour.
This course explores the pitfalls of communication and teaches key skills to improve abilities.
A 3 hour conflict managment and training course designed to help lone workers develop vital skills to be safer in their job.
Conflict is a normal part of life but in some work environments it can create risks for staff that go beyond the norm and require additional skills to de-escalate or meet people’s needs. Developing these skills can give staff confidence to resolve difficult situations or provide positive behavioural support.
We offer a selection of courses in this area and always tailor our courses to our customers’ specific needs whether that be working with adults or children, mental health, dementia, learning disabilities, drug and alcohol issues or lone working.
Contact us to discuss any of the courses detailed below or your need for bespoke training for your workplace.
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