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Managing Aggression

Able Training specialise in training around the subject of conflict management, challenging behaviour , aggression and physical intervention.

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Managing Aggression Overview:

We work with schools, foster agencies, children’s homes, adult learning disability, mental health, elderly residential, nursing and dementia units, housing associations, drug, alcohol and homeless charities and many more to provide high quality and highly effective training in managing difficult behaviours to their staff. Courses range from basic awareness courses in challenging behaviour to high level physical intervention skills. We are firm believers that physical intervention is a last resort, so all of our courses are guided by the Able 6-Stage Target Model of managing behaviours.

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Are you an individual? Head to our individual's section for more information.

Lets find the right course for you:

The type of training that is suitable for you depends on the level of risk in your working environment. The courses becomes more advanced appropriate to the risk level ranging from basic awareness courses in conflict managment to higher level Prevention and Management of Violence and Aggression (PMVA) training.

  • Choose your setting

  • Choose your environment

  • Choose your level or risk

We experience little or no hazardous behaviour. However, we want staff to understand more about behaviours of concern and better support individuals to prevent behaviours from escalating.

We experience behaviour of concern but there is little to no physical risk to staff or service users.

We experience hazardous behaviour that poses a physical risk to staff or service users. So staff need training in personal safety, breakaway skills or separation techniques but should not be required to use manual restraint techniques.
(this is the maximum level for lone workers)

We experience hazardous behaviour that poses a significant physical risk to staff or service users, where non-restrictive (breakaway) skills may not always be adequate to manage the risk and so restrictive physical skills (Manual restraint) are required

We experience hazardous behaviour that poses a significant physical risk to staff or service users, restrictive physical skills (Manual restraint) will be required regularly. The level of risk posed may require the need for higher level techniques including floor or safety pod holds, mechanical restraint devices, seclusion, or rapid tranquilisation.

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Module 1: Positive Behavioural Support (PBS) & De-escalation

For low risk settings. Module 1 covers Positive Behavioural Support & De-escalation training for those that experience behaviour of concern but there is little or physical risk to staff or service users. It is also suitable for those who want to better support individuals to prevent behaviours from escalating.


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Module 2: Personal Safety & Breakaway

For low to medium risk settings Module 2 provides personal safety strategies, non-restrictive physical skills including responsive interventions to manage big emotions and breakaway training for those who experience hazardous behaviour that poses a physical risk to staff or service user. Staff need training in personal safety, breakaway or separation techniques but should not be required to use manual restraint. (this is the maximum level for lone workers)


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Module 3: Positive Handling & Restraint

For medium risk settings Module 3 provides training in restrictive and non-restrictive physical intervention skills including; positive handling, guiding/shepherding techniques, restraint or clinical holding. For those experience hazardous behaviours that poses physical risk to staff or service users, where non-restrictive breakaway skills may not always be adequate to manage the risk and restrictive physical skills or manual restraint may be required.


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Module 4: Advanced Safe Holding

For medium to high risk settings, Module 4 provides advanced physical skills training to manage high risk situations where the level of risk poses a significant physical risk to staff or service users, and restrictive physical skills or manual restraint are required regularly. The level of risk posed may require the need for higher level techniques including floor or safety pod holds, seclusion, or rapid tranquillisation.


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Module 5: Mechanical Restraint

For high risk settings that require mechanical restraint Module 5 provides training for those who have the need to use personal safety devices or mechanical restraints e.g soft cuffs.


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Call 01476 979183 to talk to a training advisor who can help with your training needs.
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