This course is appropriate for anyone who has a customer facing role, deals with service users or the public and may experience aggressive or intimidating behaviour.
Physical Intervention Overview:
Able Training specialise in training around the subject of conflict management, challenging behaviour , aggression and physical intervention.
We work with schools, foster agencies, children’s homes, adult learning disability, mental health, elderly residential, nursing and dementia units, housing associations, drug, alcohol and homeless charities and many more to provide high quality and highly effective training in managing difficult behaviours to their staff.
Courses range from basic awareness courses in challenging behaviour to high level physical intervention skills.
We are firm believers that physical intervention is a last resort, so all of our courses are guided by the Able 6-Stage Target Model of managing behaviours.
Based on the principles of positive behavioural support, conflict management, de-escalation, pro-active and responsive strategies and staged physical response methods. We aim to encourage best practice outcomes for dealing with behaviour that challenges in the workplace.
Are you an individual? Head to our individual's section for more information.
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“Excellent, hands on learning made fun and interactive. trainer answered every question and was very informative but also fun.”
“Trainer was brilliant making the course very easy to learn and very enjoyable. Thank you.”
“I really liked the trainer's style and method of training. This trainer is the best trainer I have ever had.”
“Trainer had good knowledge backed up with good humour the course worked really well. Clear and concise.”
“Very good course trainer has great knowledge of his subject and presents the course in a relaxed manner.”