This course explores the six stages of managing aggression and challenging behaviour including physical and non-physical defence strategies suitable to the NHS.
This course explores the six stages of managing aggression and challenging behaviour including physical and non-physical defence strategies suitable to the NHS. Includes advanced physical intervention skills.
Following the principles of the current NICE guidelines (Violence and aggression: short-term management in mental health, health and community settings) our training is based on a person-centred approach to conflict and difficult behaviour using a six-stage model of proactive and responsive service delivery, emphasising the use of physical intervention and restraint as a last resort. The training meets NHS Protect standards in conflict resolution and physical intervention. According to NICE (2015) the number of reported assaults against NHS staff is increasing each year with around 69% of these occurring in mental health or learning disability settings.
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