Positive Behavioural Support Training, pro‐active and responsive strategies and de‐escalation based on the principles of supporting positive behaviours. Our training in the subject of managing difficult behaviours and aggression all follow our six-stage system which is based on the principles of positive behavioural support, conflict management, de-escalation, pro-active and responsive strategies and staged physical response methods. It comprises of 5 modules that map across from the three-tier strategy process. The modules required and components included will be based on your individual setting, staff requirements and risk assessment. Each module is made up of numerous setting specific components, the modules must be completed in order.