Challenging behaviour training adult care

Effective Communication Skills
Course Description

In-House Certification



Many people can assume communication is easy and natural to do as we use the skills so often in our day to day lives. However, there are many areas where errors can occur, mistakes are made and the idea you or the person you are talking with, encodes and transmits is then misinterpreted or misunderstood. This can impact on many areas of the business setting. This course can be run as a full day or half day workshop and explores the pitfalls of communication and teaches key skills to improve abilities.

Contact us for more information on this Effective Communication Skills Training Course by completing the enquiry form on the right or using the buttons below.

Attendees will be able to

Describe the importance of effective communication at work
Explain how to meet the communication and language needs, wishes and preferences of individuals
Describe the principles and practices relating to confidentiality
Recognise common mistakes of communication
Improve active listening skills
Be aware of body language signals and adjust their own
Ask appropriate style questions to improve communication
Develop the skills of rapport building
Understand the importance of self awareness

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Benefits of using Able Training

We Come To You
We Come to You

Onsite training can be held at a venue of your choice and times to suit you and each course can be tailored and adapted to meet the needs of your workplace.

Years Of Experience
Years of Experience

We have been training staff for many years now, which gives us a greater insight into what companies and staff require from their courses.

Varied Group Sizes
Varied Group Sizes

We offer courses for individuals and groups, and are able to adapt to suit the needs of your workplace or specific requirements.

Call us on 01476 848327 to find out more

What people say about us

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Excellent trainer - varied knowledge, answered q's in relevant and interesting way. Pace was great and repeated when he saw we needed. Psychology insights very interesting. Very approachable. - Mental health support worker
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