According to NICE (2015) the number of reported assaults against NHS staff is increasing each year with around 69% of these occurring in mental health or learning disability settings.
Following the principles of the current NICE guidelines (Violence and aggression: short-term management in mental health, health and community settings our training is based on a person centred approach to conflict and difficult behaviour using the Able 6-Stage Target Model of proactive and responsive service delivery, emphasising the use of physical intervention and restraint as a last resort.
The training meets NHS Protect standards in conflict resolution and physical intervention.
The type of training that is suitable for you depends on the level of risk in your working environment. The table to the right indicates risk levels and appropriate training to help you decide but if you require any assistance please contact us.
What people say about us
Excellent, hands on learning made fun and interactive. trainer answered every question and was very informative but also fun.
Very good course trainer has great knowledge of his subject and presents the course in a relaxed manner.
Had an enjoyable day – highly recommend this trainer and this course as he sure knows his stuff.