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Basic Counselling Skills

Our Basic Counselling Skills course introduces attendees to understanding what counselling skills are; a set of simple yet effective interpersonal communication strategies that you can integrate into nearly any interaction.

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Learn how to improve listening and empathy skills to improve interactions and outcomes.

What are Basic Counselling Skills for? What are good counselling skills? What are the opposite of counselling skills? What is the cycle of change? What is Self-Awareness? What is attending? What is non-verbal attending? What is active listening? What is empathy? What are SMART goals? What are common communication errors? What is the 3 stage Model of counselling?

Our Basic Counselling Skills course will help you answer the questions above and more.

Through our Basic counselling skills you will learn simple interpersonal strategies to better engage in difficult interactions, offer increased support around difficult conversations and build better trusting and helping relationships.

What you'll learn.

o What counselling skills are for.
o Recognise the boundaries of confidentiality.
o Understand what Self Awareness is.
o Improve general communication skills and understanding.
o Develop attending, active listening and empathy skills.
o Provide effective feedback and explore SMART Goals.

Who is Basic Counselling Skills for?

Our Basic Counselling Skills course is for anyone, who is looking to improve their interactions and communication with other people. Whatever care or non-care sector you work in our Basic Counselling Skills course will give you knowledge, skills, and confidence to have meaningful, helpful conversations with others.

What are the learning outcomes?

By the end of the course, you will be able to….
o State how counselling skills can benefit in numerous situations and environments.
o Explain the characteristics of an effective helper.
o Recognise the importance of non-verbal communication and attending.
o Improve listening skills.
o Evaluate the types of reflection used in counselling skills.
o Explore future planning and setting SMART goals.

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Frequently Asked Questions

What are basic counselling skills?
Basic counselling skills include active listening, empathy, rapport building, nonverbal communication, summarising and paraphrasing, asking open-ended questions, reflecting feelings, providing feedback, and demonstrating respect and genuineness towards clients.
Active listening is important in counselling because it helps counsellors establish rapport, show empathy, understand the client’s perspective and create a supportive environment conducive to exploration and growth. By actively listening, counsellors can build trust, validate the client’s experiences, and facilitate meaningful communication, leading to deeper insights and positive therapeutic outcomes
To establish rapport with clients during counselling sessions, it’s important to convey warmth, empathy, and respect while creating a safe and supportive atmosphere for open dialogue. This can be achieved by actively listening to clients, displaying genuine interest in their experiences, using culturally sensitive language and communication styles, and upholding confidentiality and ethical boundaries. Additionally, sharing pertinent information about the counselling process, setting clear expectations, and collaboratively establishing goals can contribute to building rapport and nurturing a positive therapeutic relationship.

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