Basic Counselling Skills Course

Our Basic Counselling Skills course introduces attendees to understanding what counselling skills are for. Counselling skills are a set of simple yet effective interpersonal communication strategies that you can integrate into nearly any interaction. Basic counselling skills will help to improve listening and empathy skills and can improve interactions and outcomes.
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Learn how to use correct counselling skills effectively and what constitutes basic counselling skills.

What are Basic Counselling Skills for? What are good counselling skills? What is Self-Awareness? What is attending? What is active listening? What is empathy? What are SMART goals?

Our Basic Counselling Skills course will help you answer the questions above and more.

Basic counselling skills are simple interpersonal strategies that can allow people to better engage in difficult interactions, offer increased support around difficult conversations and build better trusting and helping relationships. The course explores

Self-awareness – Know yourself and your reactions to different people and situations.

Attending – Gain insight into the unique experience and perspectives of other people to help establish trust and connection.

Gathering information – Be able to gather relevant information through active listening to understand concerns, problems, or challenges.

Giving feedback and information and supporting change – Once connection and understanding have developed, there is an opportunity to explore solutions, corrections, and improvements to outcomes.

What does Basic Counselling Skills Course cover?

  • What counselling skills are for.
  • Recognise the boundaries of confidentiality.
  • Understand what Self Awareness is.
  • Improve general communication skills and understanding
  • Develop attending, active listening and empathy skills.
  • Provide effective feedback and explore SMART Goals.

Who is this course for?

Our Basic Counselling Skills course is for anyone, who is looking to improve their interactions and communication with other people. Whatever care or non-care sector you work in our Basic Counselling Skills course will give you knowledge, skills, and confidence to have meaningful, helpful conversations with others. 

What will you achieve?

By the end of the course, you‘ll be able to…

  • Discuss what how counselling skills can benefit in numerous situations and environments.
  • Discuss the characteristics of an effective helper.
  • Recognise the importance of non-verbal communication and attending.
  • Improve listening skills
  • Evaluate the types of reflection used in counselling skills.
  • Explore future planning and setting SMART goals

Course Rating

Frequently asked questions

Our prices are personalised to the company, including how many delegates, and location. Please make an enquiry to get a personalised quote with no hidden costs.

We cover the whole of the UK.

Many of our courses can be adapted for both classroom settings or virtual platforms like zoom. Some courses that include a practical aspect can only be delivered in a classroom setting.
All learners will recieve a certificate for any course they complete. Some of our courses are inhouse certified, some of our courses are regulated by Ofqual and others are accreddited by other awarding bodies.

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Reviews from Google

From real students
Jay Benjamin
Jay Benjamin
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I can say with all truth that this service is class A1. We have used there Breakaway Restraint/conflict management & also E-learning courses services for many years now & everything has been delivered professionally and extremely clearly with no problems.
Louise Sullivan
Louise Sullivan
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I have been on several training courses run by this company over the last. Each time the trainer have been really good at making the course contact interesting and interactive. This certainly helps me to remember everything. Would recommend them.
Nicola Olorenshaw
Nicola Olorenshaw
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I absolutely love attending training with Able Training. The courses are professionally prepared and delivered and the trainers are of a very high standard and are very engaging and knowledgeable. Awesome!
Rebecca Markham
Rebecca Markham
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Fantastic training , I have participated in a number of courses over the last 12 months , each course has been very interesting and helpful to my role as a foster Carer , the information is presented in a interesting way and gets each point across effectively, I would highly recommend them ! I am looking forward to more in the near future .
Aneka Roy
Aneka Roy
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Able training delivered Conflict management to our staff and they all found it extremely useful, feedback included; 'I really enjoyed this course, I found the facilitator very enthusiastic and passionate about the subject. The course was highly informative and I would recommend it. Thank you Able training!
Ronnie Passe
Ronnie Passe
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Great 'Restraint training' course at Earlham Primary School in North London. Very professional and would highly recommend to other schools. Friendly, to the point, and tailored to our requirements. Thank you.

Why choose Able?

Specialists in your

We work with specialists including doctors, nurses, dietitians and psychologists to keep our courses up to date and relevant.


Our courses can be personalised to the individual setting to meet the unique needs of your company.

Across the

Training can be delivered at a venue of your choice or at one of our training locations across the UK.

Trusted by companies of all sizes

Whether you’re an established enterprise or a growing startup, we’ve got your training needs covered. Trusted by companies of all sizes including:
Alzheimer’s Society, Mind, Foster Care Associate, Nursing Midwifery Council and the Scouts.

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