Able Training / Courses / Effective Communication Skills

Effective Communication Skills

Our Effective Communication Skills course enables attendees to identify the key elements of communication, demonstrate 5 different ways of asking questions and to understand the barriers to effective communication.

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★★★★★ 5/5

Learn how to notice common communication errors and what constitutes to Effective Communication Skills.

What are the key elements to communication? What are the physical, psychological, and lingual barriers? What are the common communication errors? What are future oriented questions? What is non-verbal communication and non-verbal attending? What is structured communication? Our Effective Communication Skills course will help you answer the questions above and more.

There are 4 types of communication: verbal, non-verbal, written, and visual. Through our Effective Communication Skills course, you will gain an understanding of what the key elements of communication are. You will learn the barriers to effective communication that can be faced. You will learn the common communication errors that are used. You will learn how to enhance non-verbal communication. You will learn the communication benefits of being non-judgemental. You will learn how to demonstrate empathy skills. You will also learn the 5 different ways of asking questions.

What does Effective Communication Skills cover?

What effective communication is.
Recognise the barriers to effective communication.
Understand what empathy is and how empathy skills can be used in the workplace.
Understand how to enhance non-verbal communication.
Understand how to give effective feedback.
Gain knowledge of micro-skills and how they are involved with clarifying.
Explore 5 different ways of asking questions.

Who is our Effective Communication Skills for?

Our Effective Communication Skills course is for everyone, this session will provide you with the skills to use effective communication within your day to day communication with customers, service users, third parties or other staff members. Whatever care or non-care sector you work in our Effective Communications Skills course will provide you with knowledge, skills and confidence in how to prevent and act while using Effective Communication.

What will you achieve?

By the end of the course, you‘ll be able to…

Discuss what Effective Communication is and how to use this in day to day work life.
Discuss what barriers there are to effective communication.
Recognise the 5 different ways of asking questions.
Be able to access key factors of effective feedback.
Demonstrate empathy skills while using effective communication.
Evaluate the communication benefits of being non-judgemental.
Develop knowledge, skills and strategies to develop positive environments.

Frequently asked questions

How much does it cost?

Our prices are personalised to the company, including how many delegates, and location. Please make an enquiry to get a personalised quote with no hidden costs.

Where do you cover?

We cover the whole of the UK.

Do you offer virtual training?

Many of our courses can be adapted for both classroom settings or virtual platforms like zoom. Some courses that include a practical aspect can only be delivered in a classroom setting.

Are your courses certified/accredited?

All learners will receive a certificate for any course they complete. Some of our courses are in-house certified, some of our courses are regulated by Ofqual and others are accredited by other awarding bodies.

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Reviews from Google

From real students

I can say with all truth that this service is class A1. We have used there Breakaway Restraint/conflict management & also E-learning courses services for many years now & everything has been delivered professionally and extremely clearly with no problems.

I have been on several training courses run by this company over the last. Each time the trainer have been really good at making the course contact interesting and interactive. This certainly helps me to remember everything. Would recommend them.

I absolutely love attending training with Able Training. The courses are professionally prepared and delivered and the trainers are of a very high standard and are very engaging and knowledgeable. Awesome!

Fantastic training , I have participated in a number of courses over the last 12 months , each course has been very interesting and helpful to my role as a foster Carer , the information is presented in a interesting way and gets each point across effectively, I would highly recommend them ! I am looking forward to more in the near future .

Able training delivered Conflict management to our staff and they all found it extremely useful, feedback included; 'I really enjoyed this course, I found the facilitator very enthusiastic and passionate about the subject. The course was highly informative and I would recommend it. Thank you Able training!

Great 'Restraint training' course at Earlham Primary School in North London. Very professional and would highly recommend to other schools. Friendly, to the point, and tailored to our requirements. Thank you.

Why choose Able?

Specialists in your
corner

We work with specialists including doctors, nurses, dietitians and psychologists to keep our courses up to date and relevant.

Personalised
courses

Our courses can be personalised to the individual setting to meet the unique needs of your company.

Across the
UK

Training can be delivered at a venue of your choice or at one of our training locations across the UK.

Trusted by companies of all sizes

Whether you’re an established enterprise or a growing startup, we’ve got your training needs covered. Trusted by companies of all sizes including:
Alzheimer’s Society, Mind, Foster Care Associates, Nursing Midwifery Council and the Scouts.