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Able Training / Courses / Effective Communication Skills
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What are the key elements to communication? What are the physical, psychological, and lingual barriers? What are the common communication errors? What are future oriented questions? What is non-verbal communication and non-verbal attending? What is structured communication? Our Effective Communication Skills course will help you answer the questions above and more.
There are 4 types of communication: verbal, non-verbal, written, and visual. Through our Effective Communication Skills course, you will gain an understanding of what the key elements of communication are. You will learn the barriers to effective communication that can be faced. You will learn the common communication errors that are used. You will learn how to enhance non-verbal communication. You will learn the communication benefits of being non-judgemental. You will learn how to demonstrate empathy skills. You will also learn the 5 different ways of asking questions.
Our Effective Communication Skills course is for everyone, this session will provide you with the skills to use effective communication within your day to day communication with customers, service users, third parties or other staff members. Whatever care or non-care sector you work in our Effective Communications Skills course will provide you with knowledge, skills and confidence in how to prevent and act while using Effective Communication.
By the end of the course, you‘ll be able to…
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