Workplace Bullying & Harassment Training

Our Bullying and Harassment course enables attendees to gain knowledge regarding where bullying occurs, how bullying is incorporated within the law as well as how risk assessment should be implemented.

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What you'll learn.

What bullying and harassment is.
Understand how bullying can result in physical and mental health issues.
Be aware of what should be confidential during the investigation.
Recognise what advice there is to offer.
Interpret how to manage bullying and harassment.
Gain knowledge of the importance of boundaries within the workplace.

About Workplace Bullying & Harassment Training.

What is bullying? What are the consequences of bullying? Where can bullying occur? What are the different types of discrimination? What legislation is involved? What is classed as a protective characteristic? What is harassment? What are some risk factors of bullying and harassment within the workplace? What is a risk assessment? How do you create a risk assessment and why it is important? Why policies, procedures, and boundaries are important within the workplace? What are the standards of management? What is constructive dismissal? What is confidentiality and why is it important? Why is counselling important?
Our Bullying and Harassment course will help you to answer the questions above and more.
In official surveys, 24% of NHS staff have reported bullying, harassment, or some form of abuse form of abuse from colleagues or senior figures.

Through our Bullying and Harassment course, you will gain an understand of the 2 primary fields where bullying occurs. You will learn what The Equality Act 2010 is. You will learn the difference between direct discrimination, indirect discrimination, perceived discrimination, associated discrimination, harassment, and victimisation. You will learn what UNISON and ACAS is. You will learn what organisation changes, inappropriate work system, negative leadership style, poor workplace culture and relations, and workforce characteristics are relating to risk factors in the workplace. You will learn the 6 points of developing risk assessments. You will also learn how to manage bullying and harassment.

Who is Workplace Bullying & Harassment Training for?

Our Bullying and Harassment course is for anyone who works within an environment with other individuals. Whatever care or non-care sector you work in our session will provide you with the information to notice signs and potentially prevent bullying from taking place.

What are the learning outcomes?

Discuss the policies and procedures that should be in place.
Discuss what a risk assessment is.
Recognise what the standards of management are and why they are important.
Be able to identify the different risk factors within a workplace.
Demonstrate how to aid an individual.
Develop knowledge, skills and strategies regarding bullying and harassment within the workplace.

Frequently Asked Questions

What is workplace bullying?

Workplace bullying is the repeated, deliberate mistreatment of an employee by one or more colleagues, which undermines their dignity, health, or performance. It includes behaviours such as verbal abuse, unjust criticism, exclusion, and other actions that create a hostile work environment.

What are examples of harassment in the workplace?

Verbal Abuse: Insults or offensive remarks. Unwanted Physical Contact: Inappropriate touching. Sexual Harassment: Unwelcome advances or comments. Bullying: Persistent negative behaviour or isolation. Discrimination: Unequal treatment based on personal attributes. Intimidation: Threats or actions that cause fear.

What are the benefits of learning about workplace bullying and harassment?

The benefits of learning the course include increased awareness and better understanding of bullying and harassment. Enhanced ability to manage and prevent these issues. You will have awareness of legal responsibilities and compliance. Helping to assist in the promotion of a respectful and supportive workplace environment. To acquire the skills to handle complaints and resolve conflicts.

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I really appreciated that Andy took time to personalise the content. My role requires me to deliver a lot of customer service via email and telephone, so he made an effort to include content and examples that were applicable to my role.

Great restraint training course, very professional and highly recommended to other schools.

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