Lone Worker Training

A 3 hour conflict managment and training course designed to help lone workers develop vital skills to be safer in their job.

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    Lone Worker Training Overview:

    Lone worker training is needed where members of your workforce might be particularly vulnerable. The law states that appropriate risk assessments must be in place to protect them while they are completing their job. This course helps lone workers develop vital skills to be safer in their job. Lone workers include those who work in the community, work unsociable hours, or work in isolation on site, or have times when they are left on their own on a premises. The Health and Safety at Work Act 1974 states that an employer has to protect the safety of employees, temporary and agency staff and applies even when an employee is working off-site. This course can be combined with Breakaway techniques for a full days training ideal for lone working staff.

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    In-house Certification

    The course is delivered over 3 hours

    Our group training is offered for 15 attendees per trainer

    This training is available to be delivered in a environment.

    What is covered:

    This course teaches delegates how to recognise the risks associated with Lone working, and how to identify challenging behaviour.  Delegates will be taught to develop their dynamic risk assessment skills, as well as strong conflict management skills.  Delegates will be able to maintain a safe travel checklist when Lone Working, be able to assess risk, make themselves a “hard target,” and understand the law as it refers to reasonable force.

    Who is the course for?

    This course is essential training for anyone who is Lone Working within isolation, or left alone to work by themselves for an extended period.  It is also essential training for anyone working alone who is expected to interact regularly with members of the public, and any individuals working solo within environments where there is an expected or increased risk of conflict or challenging behaviour.

    What will you achieve?

    Attendees will be able to:
    • Identify challenging behaviour
    • Recognise the risks associated with lone working
    • Perform dynamic risk assessments
    • Use communication to solve problems and reduce the likelihood of conflict
    • Recognise the factors that influence human responses in conflict situations
    • Assess and reduce risks in conflict situations
    • Communicate effectively and de-escalate conflict in emotive situations
    • Follow good practice after conflict situations

    Enquire today:

    Want to know more? Fill out the form below and one of our team will be in touch.
    Alternatively call 01476 979183 or email us [email protected] to talk to a training advisor.

      Why Choose Able?

      • Specialists in your corner: We work with a fantastic selection of specialists including doctors nurses dietitians and psychologists to keep our courses up to date and relevant.
      • Here for you and your team — we don’t just deliver the training and move on — we work with you as your long-term partner to help you manage your training needs and navigate courses.
      • Training tailored for you: We can work with you to design a bespoke course tailored to meet the unique needs of your company.
      • Transparent Pricing: Transparent pricing means there are no hidden fees just affordable reliable training.
      • On-site training: To avoid disruption of your service onsite training can be held at a venue of your choice and at times to suit you.

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