Lone Worker Training

A 3 hour conflict managment and training course designed to help lone workers develop vital skills to be safer in their job.
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About this course

Lone worker training is needed where members of your workforce might be particularly vulnerable. The law states that appropriate risk assessments must be in place to protect them while they are completing their job. This course helps lone workers develop vital skills to be safer in their job. Lone workers include those who work in the community, work unsociable hours, or work in isolation on site, or have times when they are left on their own on a premises.

The Health and Safety at Work Act 1974 states that an employer has to protect the safety of employees, temporary and agency staff and applies even when an employee is working off-site.

This course can be combined with Breakaway techniques for a full days training ideal for lone working staff.

What does Lone Worker Training cover?

This course teaches delegates how to recognise the risks associated with Lone working, and how to identify challenging behaviour.  Delegates will be taught to develop their dynamic risk assessment skills, as well as strong conflict management skills.  Delegates will be able to maintain a safe travel checklist when Lone Working, be able to assess risk, make themselves a “hard target,” and understand the law as it refers to reasonable force.

Who is this course for?

This course is essential training for anyone who is Lone Working within isolation, or left alone to work by themselves for an extended period.  It is also essential training for anyone working alone who is expected to interact regularly with members of the public, and any individuals working solo within environments where there is an expected or increased risk of conflict or challenging behaviour.

What will you achieve?

By the end of the course, you‘ll be able to…

Attendees will be able to:
  • Identify challenging behaviour
  • Recognise the risks associated with lone working
  • Perform dynamic risk assessments
  • Use communication to solve problems and reduce the likelihood of conflict
  • Recognise the factors that influence human responses in conflict situations
  • Assess and reduce risks in conflict situations
  • Communicate effectively and de-escalate conflict in emotive situations
  • Follow good practice after conflict situations

Course Rating

Frequently asked questions

Our prices are personalised to the company, including how many delegates, and location. Please make an enquiry to get a personalised quote with no hidden costs.

We cover the whole of the UK.

Many of our courses can be adapted for both classroom settings or virtual platforms like zoom. Some courses that include a practical aspect can only be delivered in a classroom setting.
All learners will recieve a certificate for any course they complete. Some of our courses are inhouse certified, some of our courses are regulated by Ofqual and others are accreddited by other awarding bodies.

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Reviews from Google

From real students
Jay Benjamin
Jay Benjamin
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I can say with all truth that this service is class A1. We have used there Breakaway Restraint/conflict management & also E-learning courses services for many years now & everything has been delivered professionally and extremely clearly with no problems.
Louise Sullivan
Louise Sullivan
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I have been on several training courses run by this company over the last. Each time the trainer have been really good at making the course contact interesting and interactive. This certainly helps me to remember everything. Would recommend them.
Nicola Olorenshaw
Nicola Olorenshaw
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I absolutely love attending training with Able Training. The courses are professionally prepared and delivered and the trainers are of a very high standard and are very engaging and knowledgeable. Awesome!
Rebecca Markham
Rebecca Markham
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Fantastic training , I have participated in a number of courses over the last 12 months , each course has been very interesting and helpful to my role as a foster Carer , the information is presented in a interesting way and gets each point across effectively, I would highly recommend them ! I am looking forward to more in the near future .
Aneka Roy
Aneka Roy
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Able training delivered Conflict management to our staff and they all found it extremely useful, feedback included; 'I really enjoyed this course, I found the facilitator very enthusiastic and passionate about the subject. The course was highly informative and I would recommend it. Thank you Able training!
Ronnie Passe
Ronnie Passe
Read More
Great 'Restraint training' course at Earlham Primary School in North London. Very professional and would highly recommend to other schools. Friendly, to the point, and tailored to our requirements. Thank you.
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Why choose Able?

Specialists in your
corner

We work with specialists including doctors, nurses, dietitians and psychologists to keep our courses up to date and relevant.

Personalised
courses

Our courses can be personalised to the individual setting to meet the unique needs of your company.

Across the
UK

Training can be delivered at a venue of your choice or at one of our training locations across the UK.

Trusted by companies of all sizes

Whether you’re an established enterprise or a growing startup, we’ve got your training needs covered. Trusted by companies of all sizes including:
Alzheimer’s Society, Mind, Foster Care Associate, Nursing Midwifery Council and the Scouts.

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