Our training in the subject of managing difficult behaviours and aggression all follow the Able 6-Stage Target System which is based on the principles of positive behavioural support, conflict management, de-escalation, pro-active and responsive strategies and staged physical response methods. It is a person-centred approach suitable for both adult and child environments and adapts to fits all forms of environments and behaviours. We are firm believers that physical intervention is a last resort, so all of our courses are guided by the Able 6-Stage Target Model of managing behaviours. We aim to encourage best practice outcomes for dealing with behaviour that challenges in the workplace.